2026/07/22
High-speed onboard connectivity is moving from a premium extra towards an expected part of the private aviation experience, particularly as passengers grow used to being always connected.
The shift is being accelerated by technologies such as Starlink, the satellite internet service developed by SpaceX, which provides high-speed, low-latency connectivity. In aviation, it is increasingly being used to improve the onboard internet experience for passengers who want to work, communicate, stream content or join live meetings during flights.
Reuters reported this month that Starlink had signed 11 new airline customers during the year and had contracts covering more than 7,000 aircraft, highlighting how quickly high-speed satellite connectivity is moving from a niche feature towards a mainstream passenger expectation.
Connectivity becomes part of the aircraft selection conversation
Several operators are already adopting advanced connectivity systems and positioning them as a selling point. Across the wider private aviation market, onboard connectivity is increasingly becoming part of how operators present the premium passenger experience, particularly on longer international journeys.
At the same time, adoption across the wider market is not instant. Installation requirements, aircraft certification processes and operator-specific fleet planning can all affect how quickly high-speed connectivity becomes available across different aircraft types.
For Chapman Freeborn, this reflects a broader shift in how premium passengers think about the onboard experience. While demand for Starlink and similar high-speed connectivity solutions is still developing in the IMEA region, the topic is becoming more relevant among clients who rely on private aviation for business travel, VIP movements and longer international journeys.
From added convenience to expected standard
“People have become used to being always connected. As more scheduled airlines offer onboard connectivity, clients increasingly expect the same level of service when flying privately,” said Claudia Krajhanzl, Vice President Passenger – IMEA at Chapman Freeborn.
“For now, high-speed connectivity is not yet available across every private aircraft, but it is fast moving towards becoming an expected standard, especially on long-haul flights. Demand is currently stronger on long-haul flights than on shorter regional sectors, where connectivity may be less decisive.”
What it means for charter clients
For business travellers in particular, reliable connectivity can support productivity in the air, allowing passengers to stay in contact with teams, join live meetings, manage urgent decisions and continue working throughout the journey.
For charter specialists such as Chapman Freeborn, this means connectivity is becoming part of the aircraft selection conversation, alongside range, cabin size, routing, availability and service standards. While it may not yet be the deciding factor for every journey, it can influence client preferences on longer flights where productivity, communication and passenger comfort matter most.
About Chapman Freeborn
With more than 50 years of experience and extensive global coverage, Chapman Freeborn provides private air passenger and cargo charter services for major corporations, governments, NGOs, relief agencies, and high net-worth individuals. The company is part of Avia Solutions Group, the world’s largest ACMI (Aircraft, Crew, Maintenance, and Insurance) provider, operating a fleet of 138 aircraft worldwide and the parent company of over 250 subsidiaries. The group offers a wide range of aviation solutions, including MRO (Maintenance, Repair, and Overhaul), pilot and crew training, ground handling, and other related aviation services. Supported by 14,000 highly skilled aviation professionals, the group operates across six continents.
For more information, please visit www.chapmanfreeborn.aero