Global online sales predicted to grow 7% year-over-year following historic 2020 holiday shopping season; Consumer prices projected to rise up to 20% this holiday season; Packages at risk for delay this year projected to be down 94% as retailers improve logistics and build out curbside pickup capabilities DUBAI, United Arab Emirates, 14 November 2021 —…
Salesforce Accelerates Fight Against Climate Change with New Trees, Oceans, and Youth Programs
New tree equity and global urban reforestation initiative engages youth and ecopreneurs to grow urban forests and green cities across Canada, Europe, India, South Africa, and the United States; The company also announced a blue carbon program and a goal to purchase 1 million tons of blue carbon credits over four years DUBAI, United Arab…
Salesforce and DocuSign Team Up to Enable Contract Collaboration Through Slack, Help Drive Customer Revenue, and Create Digital-First Customer Experiences
DUBAI, United Arab Emirates, 28 October 2021 — Salesforce (NYSE: CRM) and DocuSign (NASDAQ:DOCU) have announced an expansion of their global strategic partnership to build new joint solutions that make it easier for customers to accelerate how agreements are facilitated around the world. New innovations will automate the contract process with AI-based, smart solutions that…
New Study Finds Salesforce Economy in the Middle East and Africa Will Create 94,600 Jobs and USD 21.1 Billion in New Business Revenues by 2026
DUBAI, United Arab Emirates, 10 October 2021 — Salesforce (NYSE: CRM), the global leader in CRM, today announced a new study from IDC that finds Salesforce and its ecosystem of partners in the Middle East and Africa will create 94,600 new jobs and USD 21.1 billion in new business revenues by 2026. The study also…
Salesforce, AWS Expand Partnership with Slack, Voice Sales, and More
Announcements include AWS integrations for Slack, new voice capabilities for virtual selling, a new virtual care solution, and elevated commitments to reaching Net Zero and overall sustainability DUBAI, United Arab Emirates — 29 September 2021 — At Dreamforce, Salesforce introduced a massive suite of new technology to help organizations build their digital HQs. Announcements included Salesforce + Slack…
New Salesforce and Slack Innovations Empower Companies to Create Their Digital HQ
Salesforce Achieves Net Zero Across Its Value Chain and 100% Renewable Energy, Launches Sustainability Cloud 2.0 and Slack-First Sustainability; Salesforce Launches Health Cloud 2.0, a Connected Platform to Help Deliver Health and Safety from Anywhere DUBAI, United Arab Emirates — 22 September 2021 — Salesforce (NYSE: CRM), the global leader in CRM, has announced at Dreamforce…
Ahead of Salesforce Dreamforce, Five New Product Innovations Drive Growth in Today’s Work-from-Anywhere World
84% of Marketers Say Customer Expectations Are Changing as Digital Experiences Become More Sophisticated New Product Innovations Include Slack-First Sales Cloud, Tableau for the Enterprise, Service Cloud, Marketing Cloud, Einstein Automate DUBAI, United Arab Emirates — 19 September 2021 — Salesforce has launched five new product innovations in the run up to its Salesforce Dreamforce event,…
How Unlocking Data is Setting Middle East CIOs, Companies and Customers up for Success
MuleSoft: 85% of organizations admit integration challenges stall their digital transformation; Middle East organizations need to embed resilience, create new revenue streams, and maintain relevance in the new economy, says Jules de Meester By Jules de Meester, Senior Director, Solution Engineering – Middle East and Africa, Salesforce DUBAI, United Arab Emirates – 13 September 2021…
Saudi Arabia’s AlMalki Group Digitally Transforms Luxury Retail Experiences for Millions of GCC Customers
JEDDAH, Kingdom of Saudi Arabia – 7 September 2021 – Salesforce, the global leader in CRM, announced today that AlMalki Group, a Saudi-based family-owned group, which will celebrate its 70-year anniversary in 2022, and which specializes in the luxury retail and distribution market, is digitally transforming the Gulf Cooperation Council (GCC)’s USD 29 billion e-commerce market.…
New Study: Companies Need Unified CRM to Improve Business Resiliency
DUBAI, United Arab Emirates — 1 September 2021 — New research released today by Forrester Consulting, and commissioned by Salesforce, surveyed nearly 800 executives and nearly 1,500 CRM users across 15 countries to understand the trends driving CRM technology success and innovation. Driving the news: The research shows that, to meet ever-evolving customer expectations and more flexible…