Expo 2020 Dubai and SAP Announce a Co-Innovated Inclusive Platform for People of Determination

At GITEX, SAP Co-Innovation Lab in the UAE and HERE Technologies Partner to Optimize Expo 2020 Dubai Experience for People of Determination DUBAI, United Arab Emirates – 9 October 2019 — Global technology company, SAP announced today at GITEX an interactive co-innovated technology platform for people of determination to effectively navigate the Expo 2020 Dubai site.
SAP Co-Innovation Lab  in the UAE is collaborating with Expo 2020 Dubai and HERE Technologies, a global leader in location platform services, to optimize the visitor experience for people of determination. The People of Determination Platform (PODium) allows visitors to tailor their on-site Expo 2020 experience based on their accessibility requirements, leveraging the latest advancements in analytics, experience management platforms and mobile tracking technologies.
For example, people of determination with autism, or mobility, visual, hearing, or cognitive challenges can select requirements such as motorized wheelchairs, audio headsets or sensory maps to ensure they get the very best experience from their visit to Expo 2020 Dubai. In recognition of its potential to transform the Expo 2020 experience for people of determination, SAP have selected PODium for the SAP One Billion Lives social entrepreneurship initiative.
“Expo 2020 Dubai needed a real-time, integrated platform to ensure the event becomes one of the most accessible for people of determination,” said Mohammed Alhashmi, Chief Technology Officer, Expo 2020 Dubai. “Thanks to our partnership with SAP, people of determination will be able to leverage PODium to access attractions, navigate the Expo 2020 site, ask for assistance, and communicate their needs and requirements to volunteers on-site.”
Using PODium technology, event organizers can access a dashboard that reflects, in real-time, the number and types of people of determination on-site, the number of volunteers on duty, emergency incidents, visitor satisfaction, and trending feedback. PODium combines the power of the SAP C/4HANA real-time customer experience suite and SAP Customer Data Cloud solutions.
“Experience is king, and as Expo 2020 Dubai’s Premier Innovative Enterprise Software Partner, SAP is focused on optimizing the entire event for People of Determination, ensuring that all visitors have an unprecedented experience,” said Steve Tzikakis, President, SAP South Europe, Middle East and Africa. “We will continue to work with Expo 2020 Dubai to enrich the platform by combining visitor data with operational data; a technology first for a world event of such magnitude.”
At GITEX, SAP is exhibiting under the theme “The Future of Business Has Feelings: Change a Feeling, Change a Business.” Experience the PODium demo as part of “The City of Possibilities” showcase at the SAP booth in Hall 6, Stand B1 at the Dubai World Trade Centre on 6-10 October 2019.
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About SAP As the Experience Company powered by the Intelligent Enterprise, SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. SAP helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want – without disruption. Our end-to-end suite of applications and services enables more than 437,000 business and public customers to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improve people’s lives. For more information, visit www.sap.com.

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