Airline offers customers more choice as it continues to diversify its product offering
Beirut, Lebanon, 2017: Dubai-based airline, flydubai, brings its new Holidays Division, Holidays by flydubai, to the Arabian Travel Market to showcase the offering to travel trade professionals. Holidays by flydubai will become the tour operating arm of the airline and aims to simplify travel by providing customers with the choice to customise packages including flights, hotels and other ancillary services such as airport transfers, sightseeing packages, car rental and more.
“Holidays by flydubai will represent a new milestone in flydubai’s journey as we enter a more mature phase of our operation,” said Hamad Obaidalla, Chief Commercial Officer at flydubai. “We continue to challenge the conventions of travel in the region and exceed our customers’ expectations. Holidays by flydubai will enhance the overall travel experience as we give customers the freedom to design their own holiday in one convenient place.”
As part of the offering, a new online portal for Holidays by flydubai, will allow customers to browse, book and pay for flights, accommodation and services all within a single booking process. The portal will also allow travel agents, distributors and flydubai-authorised travel shops to design and book tailor-made packages. Around the clock sales support will be another feature available to customers.
Nelson D’souza, Vice President – Holidays, said: “By combining internally sourced wholesale hotel rates and rates provided by third parties along with our competitive airfares, Holidays by flydubai will aim to provide affordable packages making travel more accessible to more people.”
“We will work closely with travel trade experts to ensure the customer interface and the functionality of this portal is user-friendly, enjoyable and reliable,” added D’souza.
Holidays by flydubai will offer holiday packages around the flydubai network including popular destinations such as: Azerbaijan, Czech Republic, Egypt, Georgia, India, Maldives, Saudi Arabia, Sri Lanka, Tanzania, Thailand, Turkey and the UAE.
Passengers will be able to earn OPEN reward points from their Holidays by flydubai bookings.
flydubai operates to 93 destinations in 44 countries with flights to Batumi in Georgia, Qabala in Azerbaijan and Tivat in Montenegro starting from June to September 2017.