Eighty-eight percent of service professionals report that the pandemic exposed technology gaps in their …
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sliderTechnology
Saudi Arabia’s Umrahme Digitally Transforms Travel Experiences for Millions of Umrah Pilgrims with Salesforce
by Karine Ayoubby Karine AyoubUmrahme Grows Market Share to 80 Percent, Enables 90 Percent Customer Satisfaction JEDDAH, Kingdom …
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Marc Benioff’s Letter to Stakeholders: “We’re Achieving Success from Anywhere, Together”
by Karine Ayoubby Karine AyoubBy Marc Benioff, Chair and CEO, Salesforce DUBAI, United Arab Emirates – 21 April …
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DUBAI, United Arab Emirates – 18 April 2021 – Each quarter we take a pulse …
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sliderTechnology
Study Reveals Integration Challenges Threaten Digital Transformation, With Organizations Spending on Average $3.5 Million on Custom Integration Labor Costs
by Karine Ayoubby Karine AyoubOnly 37% of IT teams were able to complete all the projects asked of …
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Salesforce Introduces Rebate Management, Automating Incentive Programs for Distributor Networks
by Karine Ayoubby Karine AyoubBy Jujhar Singh, Chief Operating Officer and General Manager, Salesforce Industry Clouds DUBAI, United …
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Salesforce Introduces Loyalty Management to Help Drive More Meaningful Customer Loyalty Experiences
by Karine Ayoubby Karine AyoubNew Loyalty Management product gives companies a 360-degree view of every member to increase …
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Salesforce Announces Vaccine Cloud to Accelerate Global Vaccine Management
by Karine Ayoubby Karine AyoubVaccine Cloud helps public health authorities, healthcare providers, and nonprofits quickly scale vaccine operations, …
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sliderSustainability
Accenture and Salesforce Expand Partnership to Help Companies Embed Sustainability into the Core of their Business
by Karine Ayoubby Karine AyoubDUBAI, United Arab Emirates — 27 January 2021 — Accenture (NYSE: ACN) and Salesforce (NYSE: CRM) …
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92% of UAE Service Professionals Say Pandemic Exposed Technology Gaps
by Karine Ayoubby Karine AyoubCustomer Service in 2020 and Beyond: Global Study Reveals the Pandemic’s Lasting Impact DUBAI, …
