GlobeMed Group, the leading Healthcare Benefits Management Group in the MENA region, held its first Executives Seminar for the year 2021 virtually over three days during March, 2021. The virtual seminar saw executive attendance from GlobeMed’s 12 operations headed by the Group’s Chairman and Chief Executive Officer Mr. Mounir Kharma and board members H.E. Mr. Michel Pharaon, Mr. Roger Nasnas, Mr. Pierre Pharaon, and Mr. Elie Nasnas, and the executive team members from across the region.
Mr. Mounir Kharma focused on the importance of embracing change particularly during these highly testing times with the corona pandemic. He emphasized the importance of several strategic development projects such as entering new markets, launching the Telehealth services, as well as other initiatives and the heroic efforts of GlobeMed team members which empowered the organization to progress and lead despite all challenges.
GlobeMed executives demonstrated the main accomplishments achieved by different operations in various markets. Empowered with high digital capabilities, GlobeMed operations were able to apply remote working measures smoothly ensuring business continuity to serve clients and their insured members without disruption despite mobility restrictions as a result of the COVID19.
The seminar introduced several planned digital developments incorporating artificial intelligence applications to ensure further integration with clients and healthcare providers. Disaster recovery plans under cloud technologies, have taken the center stage during the 2nd and 3rd days of the seminar. New customer experience strategy was introduced with focus on putting the insured members first and managing their joruenys to meet their needs.
In conclusion, the seminar identified major strategies and perspectives among attendees to respond to disruptive forces and challenges in the health insurance market.