G.A. Bazerji & Sons, the official distributors of Maserati in Lebanon, have broken the record of Maserati awards in a two-year time. Following the “Simply the Best” award in 2014 for being the best Maserati after-sales in the Middle East, G.A. Bazerji & Sons also earned this title in 2015, as well as the 2015 CSI award as the best performing after-sales unit in the MENA, India and South Asia region.
The CSI (Customer Survey Index) award is based on customers’ personal assessment of the technical and customer services, and is performed by a specialized research agency appointed by Maserati.
The importer’s history with Maserati has been a success story since 1963. In a small and challenging market like Lebanon, the dealer was able to establish the brand in the luxury and sports cars category. This strong market presence is clearly demonstrated by their recent move to a new showroom and the revamping of the after-sales unit. In parallel, the Maserati range grew to a complete one that was crowned by the recent launch of the first Maserati SUV, the Levante.
With this success record, G.A. Bazerji & Sons intend to build on their achievements to maintain a satisfying customer experience with the Maserati cars.