What started as a cleaning service has grown into a complete home care and improvement solution. Velvet Services, founded by Nivine Zarzour, is redefining what it means to care for a home — going beyond spotless spaces to create environments that are organized, functional, and tailored to each client’s lifestyle.
From deep cleaning and decluttering to organizing and remodeling, the company’s mission is simple: to design spaces that feel comfortable, efficient, and uniquely yours. As the company continues to grow, it is expanding its services to Zahle and surrounding areas, bringing its personalized approach to more homes.
Today, we speak with Nivine Zarzour, Founder & CEO of Velvet Services, to learn more.
1. How did Velvet Services evolve into a full home solution company?
Velvet Services started as a cleaning company, but we quickly realized that clients needed more than just cleaning — they wanted complete home solutions. So we expanded our services to include organizing, decluttering, space optimization, and remodeling. Today, we offer a full home transformation experience, helping clients improve not just the cleanliness of their space, but also its functionality and overall feel.
2. What services do you offer today?
We offer a wide range of services designed to make every home comfortable and well-maintained. These include all types of cleanings, like deep cleaning, hourly and monthly cleaning packages, furniture and carpet cleaning, glass cleaning, event cleaning, expat services, etc…
In addition, we provide home organization, decluttering, smart storage solutions, space optimization, and remodeling services. We also offer staff training and city cleaning consultancy based on our previous experiences. Everything we do is focused on making your space easier to live in — and always left sparkly clean.
3. What makes Velvet Services different from other companies?
What sets us apart is that we don’t just clean — we transform spaces. Our approach combines cleaning, organizing, and remodeling to create homes that are both beautiful and functional.
We focus on the details, the lifestyle of each client, and how a space can truly work better for them. Every project is handled with care, precision, and a personalized touch.
4. Do you customize your work based on each client?
Absolutely. No two homes are the same, and neither are our clients. We tailor every service to match the client’s needs, preferences, and lifestyle.
Whether it’s a small adjustment or a complete home transformation, our goal is to create a space that feels comfortable, practical, and truly reflective of the person living in it.
5. What types of projects do you handle and where are you expanding?
We handle projects of all sizes — from cleaning, to organizing/remodeling a single room to transforming an entire home. No matter the scale, we maintain the same level of attention to detail and quality.
We are also continuously expanding. In addition to our current service areas, we are now extending our services to Zahle and surrounding regions, with more areas planned in the near future.
6. How can Clients request your services?
Velvet Services was the 1st cleaning company in Lebanon to launch its cleaning app since 2017, still in 2025, we developed our Web-App (www.velvetservices.net), that clients can install on their mobiles, and we added all the services you wish to ask for, for example you can order the same service several times, and create your own preferences that we will take care of.