Under the theme “Forward Together”, GlobeMed Group, the leading healthcare benefits management group in the MENA region, conducted in Istanbul, Turkey, its annual seminar with Zain Group, the leading telecommunication operator in the MENA region served by GlobeMed since 2014.
The two-day seminar was attended by officials from Zain Jordan, Sudan, Iraq, Bahrain and Kuwait. headed by Mr. Sufian Mahmoud, Group Insurance Director, and top experts and executives from GlobeMed Group headed by Mr. Samir Nahas, the Chairman of GlobeMed Jordan and Managing Director of GlobeMed Iraq.
As part of its TPA and International services, GlobeMed offers Zain access to a large network of healthcare providers including hospitals, clinics, health centers and laboratories across the region and beyond, with services offered on direct billing basis, along with managing the claims lifecycle, issuing coverage decisions, claims adjudication and settlement, 24/7 multilingual call centers to assist the members of Zain and answer their queries, etc.
The seminar focused on introducing attendees to GlobeMed’s latest services and solutions, in addition to GlobeMed experience with Zain along with general performance review. Moreover, the seminar presented the latest progress achieved under M Shield, a new entity established to handle the tele-assurance project launched in partnership with Zain.
The event was an opportunity to introduce some of the latest technologies highlighting metaverse at the workplace. Attendees welcomed the opportunity to engage in an open group discussion, exchanging opinions and expertise with focus on service enhancement methods.