Beirut, Lebanon- March 16,2021: Alfa would like to confirm that no change occurred on the prices of recharge cards for prepaid lines. Recharge cards of all denominations are sold at the officially announced rates in all Alfa Stores and assigned points of sale in quantities that exceed market needs and demand. Subscribers can also recharge online…
Alfa launches Care Line: Up to 76% discounts in appreciation of our frontline medical teams and healthcare workers
Beirut, Lebanon- on March 1st 2021: Alfa, in coordination with the Ministry of Telecommunications, announces the launch of the Care Line prepaid program offering up to 76 percent tariff reductions on services. The launch comes in appreciation of our medical teams and healthcare workers who are at the frontline in the fight against the COVID-19 pandemic in…
Alfa: Services Ensured Normally during Lockdown
Beirut – Lebanon, January 14 2021: Alfa announces that it shall continue to provide its services normally through its various platforms while Alfa Stores will be closed during the full lockdown period in compliance with the Supreme Defense Council decision. Subscribers can contact Alfa customer service team 24/7, anytime on 111 helpline or reach us on…
Alfa announces the reopening of 7 Points of Presence across Lebanon
Beirut, July 7, 2020: Within the framework of the plan to resume work in its sales centers across regions after the coronavirus-related forced closure, Alfa, managed by Orascom TMT, announces the reopening of 7 new Points of Presence (PoPs) with Ogero, as follows: Zouk – Bint Jbeil – Jbeil – Sawfar – Aley – Amioun –…
Alfa announces the reopening of 18 Points of Presence across Lebanon
Beirut, June 25, 2020: Alfa, managed by Orascom TMT, announces the reopening of 18 of Points of Presence (PoPs) with Ogero, after a three-month forced closure as a precautionary measure against the spread of coronavirus. The centers that have been reopened are: Al-Bahsas, Hazmieh, Damour, Al-Mukhtara, Bab Al-Tabbaneh, Bcharre, Baalbek, Tannourine, Hasbaya, Douma, Deir al-Qamar, Rashaya,…
Alfa announces the gradual reopening of its Stores starting from Dekweneh and Jbeil
Beirut- Lebanon June 22, 2020: Alfa, managed by Orascom TMT, announces the reopening of its flagship Stores in Dekweneh and Jbeil starting today after a forced closure for 3 months as a preventive measure against the spread of coronavirus. The Stores will reopen to customers from 8am to 5pm from Monday to Saturday. Other regional…
Alfa: Customer Service Operations Back to 24/7 Schedule
Beirut, March 23, 2020: Alfa, managed by Orascom TMT, informs its subscribers that its customer service operations are back to operate round the clock 24/7 on the 111 helpline, as well as through the Live Chat service and Alfa’s accounts on social media. All customer service operations continue to be handled and processed remotely from home…
Alfa Stores in Tripoli Closed until Further Notice
Alfa, managed by Orascom TMT, has issued the following statement: In light of the glaring insults and physical assaults against its employees, particularly in the Tripoli area, Alfa finds itself obliged to take the decision to close its two stores in Tripoli until the circumstances of the shameful acts have been cleared and until the…
Alfa: no change in recharge cards prices
Beirut, Lebanon, October 31, 2019: Alfa, managed by Orascom TMT, announces that the official price of recharge cards, in all denominations, is unchanged. Alfa customers can currently recharge their cards through our official website www.alfa.com.lb, the Alfa mobile application, or through Bank ATMs. Recharge card prices can be accessed on this link: https://www.alfa.com.lb/en/prepaid/recharge In addition,…
Launch of “For Sustainable Cities” project in Dekwaneh with the support of Alfa And an initiative to beautify the region as part of “Alfa 4-Life” CSR program
Beirut, Lebanon, July 2nd , 2019: Under the auspices and in the presence of His Excellency the Minister of Telecommunications, Mohammed Choucair, the launch of the “For Sustainable Cities” project in Dekwaneh was launched with the support of Alfa and in collaboration with the Municipal Council. The project entailed the launch of the unifyied addressing…